HayleyOT occupational therapist Melbourne

About HayleyOT

Led by Hayley, Supported by a Dedicated Team of Occupational Therapists Across Melbourne

HayleyOT was created with one simple belief: everyone deserves personalised, thoughtful occupational therapy that genuinely supports their daily life, independence, and long-term wellbeing.

Founded by Hayley, an experienced Occupational Therapist, the practice has grown into a small but passionate team providing high-quality assessments and client-centred care across Melbourne. Hayley remains the lead OT on all complex cases, particularly Functional Capacity Assessments (FCA), while the broader team assists with assessment preparation, follow-up supports, and client liaison — ensuring every person receives timely, consistent, and collaborative care.

Our Story

After years working in community and disability settings, Hayley saw the growing need for accurate, empathetic, and clearly written Functional Capacity Assessments that truly reflected a person’s daily experience — not just a checklist of impairments. Too often, clients were left feeling misunderstood, rushed, or reduced to a few brief observations. Hayley founded HayleyOT to change that.

Her vision was to build a practice where assessments were:

Personal – grounded in real routines, goals, and what matters to the person.
Evidence-based – following NDIS recommendations and best-practice clinical frameworks.
Thorough – taking the time needed to understand someone’s strengths, barriers, and support needs.
Kind – delivered with patience, clarity, and genuine respect.

Today, Hayley leads a small team who share those same values, allowing the practice to support more individuals and families across Melbourne while preserving the personal, boutique experience clients appreciate.

How We Work

Our team supports individuals at home, in supported living environments, or in the community across Greater Melbourne.We believe great therapy happens when it is:

Collaborative

we work closely with families, support coordinators, allied health professionals, and plan managers.

Accessible

we complete assessments in the environment that best represents your daily life: home, community, or telehealth.

Transparent

we provide clear timeframes, communication, and detailed reports that reflect real functional needs.

Flexible and respectful

every assessment is paced to suit the client’s comfort level and energy capacity.

Whether we are completing a Functional Capacity Assessment, reviewing progress, or helping someone build confidence in daily tasks, our focus remains the same: genuine independence, meaningful routines, and a better quality of life.

Our Approach

Personalised “Goal-Oriented” Care

Your goals are our goals. Whether it’s navigating everyday tasks like shopping or cooking, learning new skills, or participating in social activities, HayleyOT tailors your therapy plans to what matters most to you.

Collaborative & Holistic Approach

We believe it often takes a team to support you best. With your permission, we’ll collaborate with family members, caregivers, and other health professionals (like speech pathologists or physiotherapists) to ensure all aspects of your well-being are looked after

Friendly Support & Quick Start

We pride ourselves on being approachable and quick to help. No long waiting lists here – we do our best to get your therapy started as soon as possible, because we know timely support is crucial. Plus, our team truly cares about making a difference in your life, and it shows in every session

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What HayleyOT Is Known For

While we provide a range of community-based OT supports, our practice is especially recognised for:

NDIS Functional Capacity Assessments (FCA)
Thorough, easy-to-understand reporting
Clear recommendations that support NDIS funding needs
Warm, collaborative assessment experiences
Strong communication with support coordinators, families, and plan managers

Our FCAs are deliberately designed to be comprehensive and person-centred, ensuring the report accurately reflects the real picture of a person’s everyday functioning. This approach has made HayleyOT a trusted choice for individuals, families, support coordinators, and providers across Melbourne.